Warranty Service
Warranty Service Program
Window and Door Frames
Window and sliding glass door frames do require routine maintenance. Perhaps the most important step is to keep the window and door tracks free of dirt and debris. The tracks are relatively soft and can be scratched and damaged if they are not kept clean. Use a broom or a brush to loosen collected debris. Vacuum thoroughly as part of your regular cleaning routine. Avoid using abrasive cleaners as they may scratch the window frame.
After cleaning, apply paraffin (wax) to the locks and rollers to prevent corrosion. An oil-free silicone lubricant can be used on the tracks. Do not use any oil-based lubricant. Oil attracts dust and dirt which become embedded in the lubricant and will scratch or damage the window frame.
Window and door frames have small weep holes at the bottom to permit water to drain from the track. Keep the weep holes open and free of debris. Avoid flooding the window and door frame tracks with water. Excessive water can overflow the track and back up into your home. Outside air and wind can circulate through open weep holes into your home. This is normal. The weep holes are necessary for proper ventilation and you should keep them clear at all times.
Please note that your sliding glass doors are more difficult to slide during the last 6 to 8 inches of movement. This is normal for a tight seal when the door is closed. We cannot make adjustments which will make the doors easier to close.
- Keep window and door tracks free of dirt and debris.
- Avoid using abrasive cleaners that may scratch the window frame.
- Keep weep holes open and free of dirt and debris.
- Apply paraffin wax or an oil-free lubricant to rollers and tracks after cleaning.
- Never use oil-based lubricants.
