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Warranty Service

Warranty Service

Warranty Service Program

First-Year Performance Guarantee - Garage Doors

  Performance Standard Standard Repair
Garage door fails to operate properly Garage door should operate according to manufacturer's specifications. Adjust as necessary. Homeowner's installation of garage door openers may void the Limited Warranty on garage door wear and adjustments. Springs and hardware should not fail within one year unless damaged by homeowner or improper installation of garage door opener. Homeowner is responsible for lubrication of the hinges to prevent excessive wear, as recommended.
Plywood delamination and chipping 3/4" or less Repair or replace as necessary.
Gaps around overhead doors Because of flexibility of hinges and weight of overhead doors, side gap will vary from 1/4" to 5/8". Because of garage slab drainage variation, bottom gap will vary from 1/4" to 1". Fill excessive gaps.
Adjustments Doors should operate freely by hand. Adjust as necessary. Homeowner's installation of garage door openers may void the First-Year Performance Guarantee on garage door wear and adjustments. Springs and hardware should not fail within one year unless damaged by homeowner or improper installation of garage door opener. Homeowner is responsible for lubrication of the hinges to prevent excessive wear, as recommended.